Frequently Asked Questions

Below are the most common questions we get asked by customers. If you can't find the answer to your question here, please ask us by filling out the contact form and we'll reply within 24 hours.

Q. How do I hang my growth chart?
A. The unique end cap hangers included with your grow chart make it easy to hang in two ways. First, the keyhole in the back of the hanger fits easily over a small screw or nail placed 74 1/2" (189cm) above the floor. The lower end cap hanger can also be secured to the wall using it's keyhole. For a more decorative look, the molded hanger has two extra holes in the back to thread a ribbon through. The ribbon, or tied into a bow, can then be secured to the wall. (Or, to avoid making any holes in the wall, you can thumbtack the string or ribbon to the top of a door).

Q. How long does it take to ship my growth chart?
A. Typically we ship all orders the next business day.  All grow chart designs are in stock and ready to ship!  USPS Standard shipping (Free) takes between 8-10 days to be delivered, US Postal Priority mail delivers your grow chart in about 3-4 business days.

Q. Can I personalize my growth chart?
A. Yes! Your child's name can be proudly displayed at the top of the grow chart on the molded end cap hanger. There are 5 fonts to choose from to fit your child's personality.

Q. I have more than one child, do you offer quantity discounts?
A. You bet! A discount of $4 off each grow chart price is offered when you order three or more!

Q. What is your refund policy?
A. We want you to be completely satisfied with your grow chart! If, for any reason, your grow chart does not meet your expectations you may return it for a purchase price refund within 30 days. Details of our return policy are available on our "policies" page.

Q. What type of material do you use?
A. These long lasting grow charts are made of a non-toxic material called rigid vinyl. This is much like the plastic used to make credit cards but thin enough to be able to roll up for storage or to transport to a new home. The thickness is .015" which is about half of the thickness of a standard credit card.

Q. What measurements are shown on the chart; inches, feet, metric?
A. All of our grow charts have measurements in inches/ feet on the right hand side and centimeters on the left. Measurements start at 24" (61 cm) , the height where kids are just beginning to stand up and measure all the way up to 72" (182 cm).

Q. Do you have a brochure or catalogue?
A. Yes. Please e-mail your address to info@mygrowchart.com and a brochure will be mailed to you.

Q.What are the grow chart dimensions?
A. Measures heights/lengths from 24" (61 cm) to 72" (182 cm) 6'! Short enough to be used as an infant growth chart yet tall enough to chart progress into teen years and beyond. Our Grow Charts are 10 1/2 " wide. The design portion being 9" of the space and the inches/centimeter measurements, up the sides, equal the remaining 1 1/2".